Services
95 US dollars
75 US dollars
150 US dollars
Our Mission Matters
How We Help
By empowering individuals and communities with the tools, education, and support needed to engage in compassionate communication, we strive to transform understanding into action, producing peaceful resolutions and fostering mutual respect through dialogue, learning, and collaboration - one conversation at a time.
Inspired by personal conflict. Rooted in restorative practice. Committed to peace even when resolution isn't possible.
Eric Whitlock, Founding Visionary
For as long as I can remember, I’ve been fascinated by what drives people — especially in moments of conflict. That curiosity led me to earn my Bachelor’s degree in Criminal Justice, where I learned the systems and structures that shape how we respond when tensions rise. But it was during that time that I began to notice something deeply troubling: while police officers and community leaders are trained to react quickly, they’re rarely trained to communicate calmly or resolve conflict peacefully.
I saw firsthand how a lack of nonviolent communication skills could escalate situations that might otherwise have ended with understanding and respect. Those experiences changed me. They lit a fire in me to find a better way — one rooted in empathy, listening, and connection.
Around that same time, I was navigating a painful and unresolved conflict within my own family — a situation I had desperately hoped would heal, but didn’t. That personal experience pushed me even further toward understanding the deeper nature of conflict. It taught me something I didn’t expect: that some conflicts remain unresolved not because we failed, but because resolution can take forms we don’t always recognize. Sometimes clarity, boundaries, or acceptance are the resolution.
This realization led me to pursue a Master’s degree in Conflict Analysis and Resolution. I wanted to understand conflict not just through theory and practice, but through the lens of real human experience — including my own. I wanted to learn how to help people not just manage conflict, but transform it — to turn confrontation into conversation, and division into cooperation.
Today, that mission guides everything I do. Through coaching, workshops, and community programs, I help people learn the skills I wish were taught everywhere: how to de-escalate with compassion, communicate with clarity, and lead with understanding.
At Impax LLC, I bring these principles to life — offering conflict resolution coaching and nonviolent communication training for individuals, teams, and communities. My goal is simple: to create safer, more connected spaces where every voice can be heard, and every conflict can become an opportunity for growth, whether it leads to reconciliation or to personal clarity and peace.
Because when we change the way we handle conflict, we change the way we live — together.
Voices
What Our Clients Say
Working with Impax has been transformative and invaluable.
